The prepaid engine is accessible from your phone display. Next year, after handsets capable of being unlocked have been launched by Straight Talk, an eligible customer may elect to have the trade-in value of their handset applied to the cost of a new Straight Talk Handset that is capable of being unlocked. Minutes are not deducted for calls to 911. The coverage areas shown do not guarantee service availability, and may include locations with limited or no coverage. Straight Talk Mobile Web Service is provided on an “AS IS” and “AS AVAILABLE” basis. Straight Talk Wireless Home Phone is not compatible with home security systems, fax machines, DVR services, credit card machines, medical alert services or High Speed or DSL Internet services. For customers residing outside of the United States, the location of arbitration shall be Miami, Florida, unless You and TracFone agree otherwise. You agree not to, and not to allow any other person to, directly or indirectly alter, bypass, copy, deactivate, remove, reverse-engineer or otherwise circumvent or reproduce the encoded information stored on, or the encryption mechanisms of, your SIM card. Any such calls are considered unauthorized usage by Straight Talk for which your Service will be immediately suspended and your account deactivated without refund. STRAIGHT TALK SERVICE PLANS : Straight Talk Wireless Home Phone offers monthly Service Plans which may include unlimited nationwide calling, unlimited international calling to certain select destinations, and a fixed amount of data depending on the Service Plan you purchase. 5. Straight Talk currently offers Unlimited Talk, Text and Data Plans with 30, 90, 180 and 365 days of service. So I've been using a straight talk phone for a while now because my family plan was full. Estimates of data usage such as the size of downloaded files are not accurate indicators of actual data consumed during a session. The AAA Rules are available online at www.adr.org, by calling the AAA a 1-800-778-7879, or by contacting TracFone’s Legal Department as set out above. If you have purchased Straight Talk’s Unlimited International Calling Plan, your phone will be allowed to call up to 15 unique destination numbers per 30-day period. Availability, Interruptions and Discontinuation of Mobile Web Service : Straight Talk does not guarantee the availability of Mobile Web Service in your network coverage area at any time and reserves the right to modify, suspend, interrupt, discontinue or permanently cancel Mobile Web Service, or portions thereof, without notice. So I’ve been with Straight Talk for almost 6 years and had no issues till today,I refilled my data like usual with the 65 dollars unlimited with 20gb hotspot and I was using hotspot all of of a sudden it quit working I only used 4.5 gb out of the 20 now my hotspot button won’t even turn on. To view the Straight Talk Privacy Policy please refer to our website at straighttalk.com. We are not responsible for any transmission failure, interruption, or delay related to Web Content/Apps, or any content or website you may be able to access through the Web Content/Apps. REGISTERING AND ACTIVATING YOUR HOTSPOT OR TABLET DEVICE. Straight Talk shall, at its discretion, provide a replacement product that may consist of a refurbished phone of the same model if available, or of a comparable model. LIMITATIONS OF SERVICE AND USE OF EQUIPMENT. The applicable rates to specific countries, regions or cities for customers who have purchased a $10 Global Calling Card are available online at straighttalk.com/internationalcalling. Select the menu option and a selection titled “Prepaid” will display. Access Charges are deducted in full kilobyte increments. At Straight Talk, we use automated and manual systems to obtain and confirm proper credit card authorization. You and TracFone agree that any arbitration will be conducted on an individual basis and not on a consolidated, class wide, or representative basis. 11. If you have a phone with a prepaid engine, you can add an airtime card from this prepaid area. This should occur after you open your browser, send or receive a multimedia message (for example, a digital photo), initiate a content download, or if Mobile Web Access is initiated for any other purpose. Your Straight Talk Product will only operate when your Service is active and you have a positive Service balance in your account (Services may include minutes, texts, data and Service days depending upon the Product). Some functions and features referenced in the User Guide provided with your Straight Talk Hotspot or device connected to your Straight Talk Hotspot or your BYOT device may not be available. If you purchased a SIM card or Activation Code and are using your own compatible phone, it must be compatible, and not interfere with, our service, and must comply with all applicable laws, rules and regulations. The allocation is recognized by the Consumer and is reflected in the purchase price. NOTWITHSTANDING THE FOREGOING, EITHER PARTY MAY BRING A CLAIM IN SMALL CLAIMS COURT. STRAIGHT TALK WIRELESS TERMS AND CONDITIONS OF SERVICE, I. Except with respect to the Straight Talk Mobile Hotspot and BYOT, devices capable only of using data service are strictly prohibited and Your use of any such device is grounds for immediate deactivation and termination of your Service without a refund. ... You can refer to your phone user manual to confirm if Personal Hotspot is supported. LTE is a trademark of ETSI. When you use Wi-Fi Calling to dial 911 and your are away from your Primary Address, we will have no information about your location. You must notify us in writing of any disputed charges within sixty (60) days of the charges or you will have waived your right to dispute the charges. Straight Talk phones and other Products are sold exclusively for use by you, the end consumer, with the Straight Talk Service available solely within the United States. Absent a finding that your demand is frivolous, brought for an improper purpose, or malicious as set forth by the standards of Federal Rule of Civil Procedure 11(b), TracFone will pay the filing, administration, and arbitrator fees of an arbitration initiated in accordance with this Agreement. Non-former customers may request unlocking, but Straight Talk may charge a reasonable fee. The limited warranty extends only to the original purchaser (“Consumer”) of the Product and is not assignable or transferable to any subsequent purchaser/end-user. 6. Straight Talk may refuse any unlocking request that would result in an abuse of its Unlocking Policy or is part of an effort to defraud Straight Talk or its customers. For those who believe this device operates on AT&T, go to AT&T's coverage map and enter 04631 (Eastport Maine). 10. (c) Customers must request this interim unlocking solution while their Straight Talk Service is active or within 60 days after their Service expires. Access Point Network or APN establishes an identity proof for you that helps your carrier distinguish between you and other users. DIMENSIONS 2.34 x 3.46 x 0.57 inches (59.4 x 87.9 x 14.38mm) Straight Talk Franklin 4G LTE Mobile Hotspot. You will need your IMEI/MEID DEC and SIM card number in the event you need to reactivate your Product for any reason. Non-Rated Content: Straight Talk Mobile Web Services content is NOT rated or filtered and you are solely responsible for the use of such material, which may be offensive or objectionable to you or to others. The arbitrator shall apply the law of the State in which You, the customer, reside to the dispute. 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